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Mervyn Suart Art Prints by MervArt
Terms & Conditions

10.0 Transit Delays, Non-Delivery, Damaged and Faulty Goods

10.0 Transit Delays, Non-Delivery, Damaged and Faulty Goods

The Customer must inspect the Goods as soon as reasonably practicable after delivery and shall within 7 days of such delivery give notice to the Customer Service Department of MervArt of any damage or defect in the Goods. Any Returns must be authorised by us and under no circumstances will returns be accepted unless a valid returns number is authorised.

Queries regarding shortages of Goods must be made to the Customer Service Department of MervArt within 7 days of delivery date and must be accompanied by the order number. Queries regarding Goods ordered but not delivered must be made to the Customer Service Department of MervArt within 14 days of order date and the order number must be quoted. If the Customer fails to give such notice, the Goods shall be conclusively presumed to be in all respects in accordance with the Contract and free from any damage or defect which would be apparent on reasonable examination, and the Customer shall be deemed to have accepted the Goods accordingly.

Should the Customer decide to accept a delivery to them in a damaged condition they must endorse the carriers delivery documentation.

MervArt shall not be liable to compensate the Customer by way of damages or otherwise for non-delivery or late delivery of the Goods or any of them or for any loss consequential or otherwise arising from non-delivery or late delivery.

It is the Customer's responsibility to ensure that delivery address information provided is both accurate and complete (in the case of Uk Customers this will be deemed to be the address information held by the Royal Mail address database).

MervArt will not be liable to make any refunds for Goods lost, incorrectly delivered or delayed as a result of incomplete or incorrect delivery address information provided by the Customer.

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